Wanderlust Compass Privacy Policy

Effective Date: January 1, 2025

At Wanderlust Compass, operated by Global Escapes Inc., we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or interact with us in any way. We encourage you to read this policy carefully to understand our practices regarding your data.

1. Information We Collect

We collect several types of information from and about users of our services, including:

Personal Information: This includes information that can identify you as an individual, such as your name, email address, postal address, phone number, date of birth, and travel preferences. We collect this information when you register for an account, subscribe to our newsletter, book a trip, participate in a survey, or contact us directly.
Payment Information: When you make a purchase through our website, we collect your payment information, such as your credit card number, expiration date, and billing address. This information is processed securely by our payment processors, and we do not store your full credit card details on our servers.
Travel Information: To help you plan and book your trips, we collect information about your travel plans, including your destination preferences, travel dates, flight and accommodation choices, and any special requests or requirements.
Usage Data: We automatically collect information about how you interact with our website and services. This includes your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits. We use cookies and similar tracking technologies to collect this data.
Location Data: With your consent, we may collect information about your precise location through your mobile device. This information is used to provide you with location-based services, such as recommending nearby attractions or restaurants.
Communications: We collect and store the content of your communications with us, including emails, chat logs, and phone calls. This information is used to respond to your inquiries, provide customer support, and improve our services.

2. How We Use Your Information

We use the information we collect for various purposes, including:

Providing and Improving Our Services: We use your information to operate, maintain, and improve our website and services. This includes personalizing your experience, providing you with relevant travel recommendations, and ensuring the technical functionality of our platform.
Processing Transactions: We use your payment information to process your bookings and purchases. This includes verifying your payment details, charging your credit card, and issuing invoices.
Communicating with You: We use your contact information to send you important updates about your bookings, respond to your inquiries, and provide customer support. We may also send you promotional emails about new destinations, special offers, and other travel-related content, but you can opt out of these emails at any time.
Personalizing Your Experience: We use your travel preferences and usage data to personalize your experience on our website. This includes recommending destinations and activities that are relevant to your interests, displaying content in your preferred language, and providing you with a customized user interface.
Analyzing and Improving Our Business: We use your information to analyze trends, track website traffic, and measure the effectiveness of our marketing campaigns. This data helps us to understand how users interact with our services and to make data-driven decisions about product development and business strategy.
Complying with Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes. This includes responding to subpoenas, court orders, and other legal requests.
Protecting Our Rights and Interests: We may use your information to protect our rights, property, and safety, as well as the rights, property, and safety of our users and others. This includes preventing fraud, enforcing our terms of service, and investigating potential violations.

We may share your information with third parties in the following circumstances:

Service Providers: We share your information with third-party service providers who assist us in operating our business, such as payment processors, hosting providers, email marketing platforms, and analytics providers. These service providers are contractually obligated to protect your information and to use it only for the purposes for which we disclose it to them.
Travel Partners: When you book a trip through our website, we share your information with our travel partners, such as airlines, hotels, car rental companies, and tour operators. This information is necessary to fulfill your booking requests and to provide you with the services you have requested.
Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or control of your information.
Legal Compliance: We may disclose your information to law enforcement agencies, government authorities, or other third parties if we are required to do so by law or if we believe that such disclosure is necessary to protect our rights, property, or safety.
With Your Consent: We may share your information with third parties with your consent or at your direction.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

Encryption: We use encryption technology to protect your sensitive information, such as your payment details, during transmission.
Access Controls: We restrict access to your personal information to authorized employees, contractors, and service providers who need to know that information in order to process it on our behalf.
Regular Security Assessments: We conduct regular security assessments to identify and address potential vulnerabilities in our systems.
Employee Training: We provide regular training to our employees on data security and privacy best practices.

Despite these measures, no security system is impenetrable, and we cannot guarantee the absolute security of your information. In the event of a data breach, we will notify you as required by law.

5. Your Rights

You have certain rights regarding your personal information, including:

Access: You have the right to request access to the personal information we hold about you.
Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
Objection: You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that information to another controller.

To exercise these rights, please contact our Data Protection Officer at privacy@wanderlustcompass.com. We will respond to your request within a reasonable timeframe.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities on our website. Cookies are small text files that are stored on your device when you visit a website. They are used to remember your preferences, track your browsing behavior, and personalize your experience.

You can control the use of cookies through your browser settings. Most browsers allow you to block or delete cookies, but please note that doing so may affect the functionality of our website.

For more information about our use of cookies, please see our Cookies Policy.

7. Children's Privacy

Our services are not intended for children under the age of 16, and we do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at privacy@wanderlustcompass.com. We will take steps to delete the information as soon as possible.

8. International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. By using our services, you consent to the transfer of your personal information to these countries.

We will take appropriate measures to ensure that your personal information is protected in accordance with this Privacy Policy and applicable data protection laws.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and/or sending you an email. Your continued use of our services after the effective date of the updated policy constitutes your acceptance of the changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Global Escapes Inc.
Data Protection Officer
456 Explorer Avenue, Suite 789
Adventure City, CA 90210, USA
Email: privacy@wanderlustcompass.com
Phone: +1 281-646-4141

We are committed to resolving any disputes you may have regarding our data practices. If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.

Thank you for trusting Wanderlust Compass with your personal information. We are dedicated to protecting your privacy and providing you with a safe and enjoyable travel planning experience.